![]() There is a box that allows the user submitting the support ticket to further explain the situation. These ask some questions that will help Snapchat address the problem, including the username of the other person involved in the streak and how long the streak was. There is an option that reads “My Snapstreaks have disappeared.” Select this option and the site will present some information about streaks.īelow that panel, there is a selection that asks “Still need help?” Click on the “Yes” button next to it and a set of forms will appear. The panel is set up to make sure users are connected with the right people to help fix their particular problem. From the Support page, click the “Contact Us” button and a panel will appear. ![]() ![]() To recover the Snapchat streak, visit Snapchat’s website and click on “Support” under the “Community” heading at the bottom of the page. When this sort of tragedy strikes, there is a way to get the streak back without starting over from zero or berating Snapchat’s support team on Twitter demanding that they return the streak to its former glory. I’m calling the police on snapchat because I lost a streak for no reason- clam December 1, 2017 There is also the occasional technical bug that can cause a streak to up and vanish even if the users met the requirements to keep the streak alive. Failing to send a photo or video message to the other streak member within 24 hours is the most common, but even that can be the result of technical difficulties such a one person’s phone being broken or unable to connect to the internet. There are a lot of reasons a streak can end. The more days in a row the send photos or videos back and forth, the longer the streak goes.Ī Snapchat streak can be identified with a number that appears next to a fire emoji by the user’s name-a small symbol that is liable to drive people absolutely nuts when it vanishes for no good reason. Streaks are started when two users send photos or videos to one another on consecutive days. Luckily, it doesn’t mean that streak has to be gone forever.įirst, a quick explanation of how Snapchat streaks work. But sometimes a streak can just disappear without explanation. When one person just forgets to send a snap, there is at least an explanation. Want to know more about us? Head here.There’s nothing worse than a broken streak on Snapchat. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. Note: We have more such stories in our News section, so be sure to follow them as well. We’ll keep tabs on this topic and update you as events unfold. That said, we would like to know your views on this topic, so feel free to share your thoughts in the comment section below. On the other, some also believe that allowing the platform users to restore their streaks takes away the special feelings one has for it. ![]() Users have even questioned the point of asking one to pay money for just restoring a count. ![]() Why is Snapchat asking me for money to restore streaks? Capitalism has gone crazy?ġ669 days streak broke and stupid Snapchat wants me to pay to restore it □ Those affected have taken to web forums to express their concerns about the same. This is also understandably upsetting for those who found the feature to be enjoyable or have lost their streaks due to internet connectivity issues. They are of the view that Snapchat should provide this option for free. Some even find it totally ridiculous and unnecessary as the company is already earning a lot through ads and Snapchat+ subscription. However, by looking at the reports, it appears that multiple Snapchat users ( 1, 2, 3, 4, 5, 6, 7, 8, 9, 10) are disappointed by the company’s move of charging them to restore their broken streaks. Although, the cost of doing so increases with the number of times it has been restored. Recently, an option to restore a streak of 7 days or longer with an in-app purchase has been introduced on the platform. Snapchat charging users to restore streaks The company, time and again introduces new features that help make exchanging pictures or videos fun and exciting.įor instance, last year, Snapchat introduced Snapstreak (or Streak) that allows users to track the number of consecutive days they and their friend shared snaps. Snapchat is one of the leading social media platforms that makes it possible for users to connect and interact with their peers and family. ![]()
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